Operations Management,1e

■ Operations Management,1e

■ Authors : Gerard Cachon, Christian Terwiesch

■ Pub Date : 2016. 2. 5 /  Copyright : 2017 

■ Page 768 /  McGraw-Hill International Edition

■ 정가 45,000원

■ ISBN : 9781259255441

■ About the Authors

Gerard Cachon : The Wharton School, University of Pennsylvania
 Christian Terwiesch : The Wharton School, University of Pennsylvania

■ About the book

Cachon 1e is designed for undergraduate students taking an introductory course in operations management. This text will share many of the strengths of Matching Supply with Demand: An Introduction to Operations Management (3e).

Operations Management by Cachon comprehensively spans the relevant domain of topics, is accessible to a typical undergraduate student (i.e., limited real world business experience), incorporates the latest research and knowledge, and provides thorough pedagogical support for instructors along with innovative learning support for students.

Connect is the only integrated learning system that empowers students by continuously adapting to deliver precisely what they need, when they need it, and how they need it, so that your class time is more engaging and effective.

■ Table of Contents

About the Authors


1 Introduction to Operations Management 1

2 Introduction to Processes 25

3 Process Analysis 40

4 Process Improvement 67

5 Process Analysis with Multiple Flow Units 103

6 Learning Curves 139

7 Process Interruptions 174

8 Lean Operations and the Toyota Production System 210

9 Quality and Statistical Process Control 250

10 Introduction to Inventory Management 292

11 Supply Chain Management 316

12 Inventory Management with Steady Demand 362

13 Inventory Management with Perishable Demand 389

14 Inventory Management with Frequent Orders 446

15 Forecasting 487

16 Service Systems with Patient Customers 528

17 Service Systems with Impatient Customers 571

18 Scheduling to Prioritize Demand 607

19 Project Management 644

20 New Product Development 681



■ New Features

● McGraw-Hill Connect Operations Management. Connect Operations Management offers a number of powerful tools and features to make managing assignments easier, so you can spend more time teaching. Students can engage with their coursework anytime and anywhere, making the learning process more accessible and efficient. In short, Connect Operations Management facilitates student learning and optimizes your time and energies, enabling you to focus on course content, teaching, and student learning. Connect includes SmartBook with Learning Resources, Guided Examples, videos, and Interactive assignments.

● Author quality

The authors are world renowned scholars of operations management from a premier business school who have a solid track record of producing compelling, interesting and effective pedagogical materials.

● Outstanding content

The material delivers “rigor and relevance” while always focusing on “real operations, real simple”. content is timely in large part because this book will not be an updated version of a text written 20-30 years ago. (Consider how much the world of operations has changed over the last 30 years, from the explosion of the Internet, the dominance of services and the rise of China.)

● Mobile technology

The iPad and other tablets are revolutionizing how students access information. While obviously not giving up on the physical text, this book is written under the assumption that the tablet will become the primary mode of access. As such, information is provided in smaller, more decoupled chucks, but information is also provided with more interactive tools (videos, apps, simulators, etc.)

● Pedagogical structure

Cachon 1e contains a simple overarching paradigm that motivates the book and connects its various concepts, tools and ideas into a cohesive whole. As such, the book becomes much more than the sum of its parts – chapters are grouped into modules, and modules are linked to a useful high level framework for managers that leave the reader with a sense of completeness.

● Versioned chapters

The 1st edition is divided into modules and each module has multiple chapters. The first chapter in each module is written without any technical math. The goal of this chapter is to provide the major ideas contained within the module in a manner accessible to anyone, from a busy CEO, to an undergraduate student who knows nothing about statistics or balance sheets. The remaining chapters within each module include the math tools that are the focus of many exam questions. Furthermore, the complexity of math increases as the reader advances through the book. For example, knowledge of statistics is needed only in the later modules.


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